When looking at the website, it can be confusing for a new member. Make sure you have told them what they will see when they log on, and how they MUST enter your member name in the enroller and sponsor fields. Many newbies get hung up on membership. They think it means they must do business. Make sure they know they are only getting the kit with the option to purchase at member discount prices, but they need never purchase again unless they absolutely love it. Let them know they will NEVER be pressured to do the business side of Young Living.